We will be there to help you throughout every step of the process when it comes to service contract management, custom training, and support. We will start by talking with you to understand the needs of your business and the way you operate. From there implement a strategy that meets your current and future requirements as your organization grows and evolves.
Service Contract Management:
As your business grows and changes you may find yourself in a position where you need to add or remove service contracts. Often times organizations have to scramble to renew service contracts and subscriptions that are crucial to their operational productivity because they didn’t keep track of expiration dates. In order to help you avoid the stress of monitoring your contracts we’ll work with you and manage your contracts by aligning them so that they expire at the same time, making it easy to manage, and saving your team time and headache.
We offer industry-leading enterprise repair, maintenance, and renewal services to support your fleet of devices for as long as you need them in service. We will manage all of your service contracts to ensure that your organization is able to operate uninterrupted by expiration dates. Our cloud-based technology maintenance platform is an intelligent system that manages scheduling, service level performance, spare devices, technician assignment, and tracking for maintenance events for all manufacturer types and models throughout an organization. We’ll keep you up to date with cloud-based incident tracking, multi-manufacturers & models, end-of-life support, and failure reports. If your team is drowning in service contracts and is struggling to stay on top of expiration dates, give us a call.
We provide custom training services, covering all aspects of your hardware and software solutions to anyone that wants to learn more about utilizing the technology we supply. Training your team to make sure everyone understands how to properly use our technology solutions can play a large role in ensuring return on investment objectives are attained. If you are implementing a solution for the first time and haven’t had prior experience utilizing the technology, we recommend asking us about training your team. We start with a needs analysis and then cover the design, development, testing, and delivery of custom training to meet your requirements. We’ll make sure that your team is equipt with the knowledge they need to keep your operations running smoothly. Custom training services can be hosted at your facilities or on location at our headquarters in Milford, MA. If you are interested in a custom training session, contact us today to schedule an appointment.
ValuTrack provides support services that keep your operations running at peak performance. Whether it’s understanding how to properly utilize a technology solution or fixing hardware or software, we’ve got you covered. Our capabilities and comprehensive suite of solutions extend the life of your equipment while lowering your overall total cost of ownership. We provide custom support services that include depot repair, equipment repair, maintenance contracts, on-site repairs, and more.