Track the Status of Orders
Generally, an order is printed in the office and attached to the physical goods, sometimes referred to as a traveler. All the steps needed to complete the order are listed and the order proceeds stepwise through the facility as printed on the traveler. In some cases, the traveler may need to be processed in a different order than what is printed. When all steps are completed, the printed traveler is returned to the office for shipping and invoicing. The issue is that the status of the traveler is unknown to the office, which generally has the task of updating the customer on the delivery timing. This leads to running around the factory floor to determine the order status for customers who take for granted the convenience of Amazon and FedEx in being able to independently check on order timing. The answer to this time-consuming problem is the HAL Traxx Customer Order Tracking System.