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ValuTrack Corporation Logo
Workforce Management2024-01-11T01:59:30+04:00

Workforce Management

Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line. Optimize labor with Reflexis Workforce Management Software.
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Manage Your Workforce with Reflexis 

Use the power and insight of AI to increase retention, ensure compliance and dynamically adjust plans to last-minute changes and customer demand. Reflexis software from Zebra Technologies enables you to quickly and accurately optimize labor budgets, schedules and forecasts based on customer demand and workload using intelligent analytics to balance demand, availability, costs and compliance. You can trust ValuTrack to help you streamline operations and retain your next-gen workforce so you can increase front-line engagement, boost productivity and grow margins.
Keep Your Workforce Happy: A user-friendly mobile app gives employees the ability to control their own schedules, engaging the next-gen workforce and improving work-life balance. Easily track scheduling requests and make adjustments on the fly to keep the schedule up-to-date and your workforce satisfied.
Ensure Compliance, Save Money: No matter how complicated pay rules, regulations and company policies, our algorithms simplify them for you and send alerts of any potential problems before they become big concerns. Reduce labor spend by avoiding and quickly resolving any overtime, fines or attendance issues.
Cultivate a Better Customer Experience: Make it easy for your staff to successfully fulfill omnichannel requests and create an optimal customer experience when you schedule according to data and demand. Level up your staff with streamlined scheduling processes so they’re engaged and eager to serve customers.

Workforce Management Solutions for Greater Agility

Schedule Smarter

Workforce Scheduler™ leverages the power of AI and analytics to improve the end-to-end scheduling process. Optimize forecasting, scheduling and shift management to drive stronger front-line engagement and achieve better financial results.
Plan For Demand: Create optimal schedules based on factors including customer traffic, skills, certifications, budget and employee preferences and availability. AI-powered scheduling ensures you have who you need, where and when you need them.
Control Workforce Costs: Align scheduling with demand to prevent over- and under-staffing. Avoid non-compliance fines, unexpected overtime expenses and payroll leakage to achieve your business goals.
Empower Your Employees: Provide staff with the tools they need to manage their work-life balance with user-friendly and intelligent scheduling features.
Benefit from Best-in-Class Multi-Site Scheduling: Increase scheduling flexibility when you share resources across locations, departments or roles. Align schedules with staff preferences and ensure all locations have the right staff in place.

Time Tracking and Attendance and Labor Compliance

Time and Attendance™ provides time entry, labor tracking and payroll integration functionality, streamlining compliance with all applicable labor laws, rules and regulations.
Improve Accuracy and Safety with Touchless Clocking: Help your workplace stay healthy and safe when you leverage facial recognition, voice control and/or QR codes. Allow associates to clock in and out without time cards or badges with touchless clocking.
Ensure Compliance: Maintain compliance with a flexible solution designed to address common challenges like punch and shift rounding, rate processing and late and early clock-ins.
Configure to Meet Your Needs: Maximize productivity and compliance with real-time visibility into detailed activity and location-wide time entry verifications.

Enhance Scheduling, Empower Teams

Employee Self-Service™ gives associates the flexibility to control their schedules on a mobile-first interface.
Simplify Scheduling for Employees: Your staff can adjust their schedules to fit their needs—requesting shift swaps, adjusting availability, viewing accrual balances and more—all from their mobile device.
Streamline Scheduling for Managers: Managers can track scheduling requests, make last-minute adjustments and ensure compliance for faster, more accurate scheduling.
Improve Employee Schedule Flexibility: Boost employee productivity and morale with a tool that lets them strike a better work-life balance. Grant flexibility to adjust schedules on the go and have more control over where, when and how often employees work.
Optimize Scheduling Based on Skillsets: Give your associates the ability to pick up open shifts at multiple locations for greater flexibility and convenience. Ensure that all locations have staff with the right skills available at the right time.

Deliver a Superior Customer Experience

Customer Connect™ lets you mix and match customer engagement tools that integrate into your scheduling and customer management systems.
Schedule Appointments Effortlessly: Easily manage all types of appointments including in-person, virtual and offsite with our customizable scheduling rules engine. Cross-check employees’ availability and physical assets and leverage automatic reminders to ensure everyone is aligned.
Reduce Customer Wait Times: Leverage intelligent hybrid queues that regulate traffic in order to provide customers with real-time estimates for queue positions and wait times.
Provide Superior Customer Support: Connect customers with the right experts who can help reduce wait times, cut down on repeat directions and track interactions to provide better service.
Create Personalized Events: Optimize event and workshop experiences with mobile-first features such as the self-service portal to manage event information, automate staff assignments and view live information whenever you need to access it.

Drive Intelligent Operations

Leverage the power of Reflexis AI-Suite™ to optimize labor budgeting, scheduling, associate performance and more.
Maximize Scheduling Efficiency: Let AI Staff Planner improve the accuracy of your staffing forecasts based on a wider and deeper swath of data and analytics. You’ll receive answers to critical labor questions and the flexibility to adjust to demand.
Simplify Budget Planning: Replace time-intensive spreadsheets with AI Budget Planner. Designing and executing best-practice actions becomes faster and easier, helping you optimize labor budgets across locations, departments, projects and more.
Gauge On-Site Performance: Get precise visibility into on-site performance with AI Performance Manager. Its realtime alerts offer data on how locations, departments and employees are performing against goals, benchmarks and peer-locations.

Transform Your Workforce Operations

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Retail

  • Spend More Time Serving Customers: Enable managers to spend more time on the floor serving customers with automated scheduling.
  • Maintain Labor Costs: Track and control labor to maintain compliance with complex labor regulations and enterprise rules.
  • Give Associates Options and Flexibility: Give store associates visibility and more schedule control with the ability to view, swap and request time off via a mobile device.

Banking

  • Optimize Branch Staffing: Create the right staff mix at the lowest cost for your branch with automated scheduling and AI-powered forecasting.
  • Give Your Staff Options: Give staff instant access to view schedules from anywhere, swap shifts or request time off all from a mobile device.
  • Integrate Customer Experiences: Align appointments with scheduling and daily work to deliver better customer and member experiences.

Hospitality

  • Engage and Retain Employees: Satisfy your workforce with greater visibility and schedule control. Provide employees with mobile access to view schedules, swap shifts and request time off.
  • Reduce Labor Costs: Match associate schedules with peak hours and eliminate added costs from overstaffing, understaffing and overtime expenses.
  • Ensure Scheduling Compliance: Monitor and adjust staffing to maintain compliance with increasingly complex labor regulations and avoid costly fines.
Workforce Management Software
Read about how to engage and retain your next-gen workforce with intelligent technology that simplifies scheduling, ensures compliance and provides everyone with greater flexibility, control and work-life balance.

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