Improve your Field Operations and Productivity Across your Supply Chain
Improve your Field Operations and Productivity Across your Supply Chain
Customer expectations are at an all-time high. Fortunately, we deliver seamless service in the field with leading-edge solutions and products that improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management, and the tools they use to satisfy customers across the supply chain.
Customer expectations are at an all-time high. Fortunately, we deliver seamless service in the field with leading-edge solutions and products that improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management, and the tools they use to satisfy customers across the supply chain.
Direct Store Delivery
Late or incorrect deliveries drive customers away. The road to direct store delivery success doesn’t have to be an obstacle course. Mobile computers and printers make sure deliveries are accurate, on time and up to expectations with accurate inventory counts, shelf utilization and proof of delivery. A strong merchandising program gives you the critical visibility you need to reduce out-of-stocks, enhance efficiencies and increase sales. Discover technologies that empower your front-line workers and merchandisers to make real-time decisions from check-in to drop-off. We will enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers.
Fleet Management
Keep your fleet on the road with proactive maintenance, route optimization and compliance checks by keeping all your assets and people connected.
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Proactive Field Communication: Stay in contact with your drivers through the integrated voice and data communication capabilities of your mobile computer.
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Real-Time Fleet Monitoring: Gain visibility of the location and health of your assets through real-time asset tracking and telematic monitoring of your vehicles to reduce downtime.
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Safety and Compliance: Identify violations before they happen by having the visibility to monitor your drivers and vehicles to ensure compliance with external regulations and internal company policies.
Proof of Pick up and Delivery
As a logistics company, you know getting paid can hinge on getting proof and keeping business meaning keeping customers satisfied. Our field mobility solutions enable you to take photos for proof of delivery and package condition and give customers complete visibility of their assets, wherever they are. Take technology on the go and keep drivers up to date with the latest delivery information. Mobile computers and printers ensure accurate chain of custody handoff during pick-up and delivery.
The Benefits of Field Mobility Solutions
Implementing field mobility solutions across the supply chain can bring significant benefits to businesses, including real-time data access, improved communication, enhanced inventory management, increased customer satisfaction, and improved safety. By adopting field mobility solutions, businesses can optimize their supply chain processes and gain a competitive edge in today’s fast-paced business environment.
- Real-Time Data Access: Field mobility solutions provide real-time data access to businesses, allowing them to track inventory, monitor production, and manage logistics. This enables businesses to make informed decisions quickly, leading to improved efficiency and productivity.
- Improved Communication: Improve communication between different teams, reducing errors and delays. For example, drivers can communicate with dispatchers in real-time, allowing for better route optimization and timely delivery of goods.
- Enhanced Inventory Management: Track inventory levels in real-time, reducing the risk of stockouts and overstocking. This helps to improve inventory management, reduce waste, and optimize production processes.
- Increased Customer Satisfaction: Provide timely and accurate delivery of goods, improving customer satisfaction. With real-time updates on delivery times and shipment statuses, businesses can keep customers informed and build trust and loyalty.
- Improved Safety: Enhance safety across the supply chain by providing real-time tracking of assets, reducing the risk of theft or loss. Additionally, drivers can receive real-time traffic updates, enabling them to avoid potentially hazardous routes and reduce the risk of accidents.
Common Hardware Solutions Found in Field Operations
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