Introduction
Welcome to ValuTrack Corporation (“we”, “us”, “our”). By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please review the following Terms carefully. If you do not agree to these Terms, you should not use our website or services.
Use of Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s ability to use the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website. You agree not to use any automated system, including without limitation “robots,” “spiders,” or “offline readers,” to access the website in a manner that sends more request messages to the ValuTrack servers than a human can reasonably produce in the same period by using a conventional online web browser.
Product Information
We strive to ensure that the information on our website is accurate and up-to-date. However, we do not warrant that the product descriptions or other content on this site are accurate, complete, reliable, current, or error-free. If a product offered by ValuTrack Corporation is not as described, your sole remedy is to return it in unused condition, subject to our Return Policy.
Pricing
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the service. All prices are listed in USD and include applicable taxes unless stated otherwise.
Order Acceptance
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
Payment
Orders are not binding upon ValuTrack until accepted by ValuTrack. Buyer agrees to pay the total purchase price for the products plus shipping (to the extent shipping is not prepaid by Buyer), including shipping charges that are billed to Seller as a result of using Buyer’s carrier account number. Unless otherwise agreed in writing by Seller, all credit purchases must be paid in accordance with Seller’s normal terms of sale which are Net 30 from date of invoice. The Buyer agrees to pay interest on all past-due sums at the lower of one and one-half percent (1.5%) per month or the highest rate allowed by law. All drafts dishonored for any reason shall be assessed a $25.00 service charge. In the event that Buyer stops payment on any draft issue to Seller, for any reason, Buyer hereby recognizes that seller would suffer damage, the exact amount which cannot be determined with certainty and Buyer shall pay Seller liquidated damages of $500 for each such draft. In the event that Buyer utilizes a credit card to purchase product, Buyer agrees to not unnecessarily dispute such charges and further agrees to use best efforts to resolve any good faith dispute.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You agree to pay all charges incurred by users of your account and credit card or other payment mechanisms at the prices in effect when such charges are incurred.
Shipping and Delivery
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by courier services or international customs processing. You agree that we are not liable for any direct or indirect damages arising from delayed delivery. Risk of loss and title for items purchased from us pass to you upon delivery of the items to the carrier. It is your responsibility to file any claims with carriers for damaged and/or lost shipments.
Risk of Loss and Title
The title to the product(s) shall pass to the Buyer upon delivery of the product(s) to the common carrier (at the Seller’s dock) or any other location directed by the Buyer. All risk of loss, damage, theft, or destruction to the products shall be borne by the Buyer at the F.O.B. shipping point. No such loss, damage, theft, or destruction to the product, in whole or in part, shall impair the obligation of the Buyer under this agreement, all of which shall continue in full force and effect.
Warranties
Buyer understands that Seller is not the manufacturer of the Products purchased by Buyer hereunder and the only warranties offered are those of the manufacturer, not the Seller. In purchasing the Products, the Buyer is relying on the manufacturer’s specifications only and is not relying on any statements, specifications, photographs, or other illustrations representing the Products that may be provided by the Seller.
Returns and Refunds
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. For more details, please refer to our Return Policy page. Refunds will be processed using the same method of payment used for the original purchase.
Return Policy
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A Return Materials Authorization (RMA) number is required for all returns.
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You may obtain an RMA number by contacting ValuTrack at 866-825-8382 or via e-mail at [email protected].
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An RMA number is valid for 10 days from the time of receipt from ValuTrack.
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The RMA number must be visible on all returns.
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ValuTrack does not accept returns of Custom Products, Custom Barcode Media (labels, ribbons, receipt paper, printheads, card stock, RFID tags, etc.), and or Custom Software.
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All off-the-shelf software must be in its original packaging and unopened.
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Returns must be complete with all manuals, cables, warranty cards, static bags, etc, just as the Buyer received them.
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The Buyer is responsible for freight when returning products unless the product was DOA.
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Products not eligible for return will be sent back to you at your expense.
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The Buyer is ultimately responsible for returning products in their original condition.
